Buyer's Information

All products are sourced from accredited wholesalers and retailers. At times, product packaging can be different from the listing. Buyers can reassured that it has been upgraded by the manufacturer should it arrives differently. 

Orders

We aim to process your order as soon as it is received, therefore, unfortunately, you cannot cancel or amend an order once it has been placed. If you no longer require an item that you have ordered, you can follow our returns process once the order arrives. In any unlikely event that we are unable to fulfil your order due to limited or changing stock levels, we will contact you to advise of any unavailable item and a full refund will be made within 3 working days.  We do our best to monitor these stock levels and try to eliminate this inconvenience as much as possible.

Returns and Refunds

Goods are packed in due care to prevent transport damage. We are unable to accept returns for wrong purchase decision or damaged goods caused by inappropriate third party handling. If the goods purchased are faulty or do not match the seller's description, the Items must be returned within 30 days in their original packaging and in the same condition as when you received them. The buyer is responsible for return postage costs. Refunds will be given if the product is out-of-stock.

Shipping

Your purchase will be shipped within 3 working days upon receipt of order and cleared payment. We partner with several accredited service providers delivering products to worldwide customers.

Disclaimer

For your convenience, product information provided in this listing is extracted from manufacturer’s website. This is only intended as a guide and you should check for product suitability before consuming. We are not able to ensure the accuracy of product information and hold responsibility for the effects resulted from product usage. If you require specific information to assist in your purchasing decision it is recommended you make further enquiries with the manufacturer.

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About Us

DYZ Global Trading and Consulting is an established business in South Australia with proven success in the products import and export through bulk trading and e-commerce. We pride ourselves in not only providing excellent customer service but also offering high quality genuine products sourced from accredited suppliers to our customers worldwide.

Established in 2017,  we started our e-commerce business selling products to our customers in Australia and South-East Asia. By 2018, we have expanded our e-commerce business with an eBay and WeChat stores. Currently, we are running 4 e-commerce platforms which are regionally-tailored for our customers globally. 

We continue to explore business opportunities and develop partnerships with legitimate trading partners taking our business to the next level in the years to come.

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