Returns Policy

Damaged or Incorrect Goods

In the unlikely event that your order is damaged in transit or incorrectly dispatched, please e-mail us at dyzglobal@gmail.com with your order details and a photograph of the damaged goods within seven days of delivery receipt. Our team will happily assist you with organising a replacement or refund. Please retain the damaged product for potential inspection until advised otherwise.

 

Change of Mind

We do not accept returns or provide store credit for change of mind purchases. You can cancel or modify your order before dispatch by getting in contact with us via e-mail at dyzglobal@gmail.com during business hours. We are not able to amend orders once they have been dispatched from our warehouse.

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About Us

DYZ Global Trading and Consulting is an established business in South Australia with proven success in the products import and export through bulk trading and e-commerce. We pride ourselves in not only providing excellent customer service but also offering high quality genuine products sourced from accredited suppliers to our customers worldwide.

Established in 2017,  we started our e-commerce business selling products to our customers in Australia and South-East Asia. By 2018, we have expanded our e-commerce business with an eBay and WeChat stores. Currently, we are running 4 e-commerce platforms which are regionally-tailored for our customers globally. 

We continue to explore business opportunities and develop partnerships with legitimate trading partners taking our business to the next level in the years to come.

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